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Evidence Guide: BSBMKG534 - Design effective digital user experiences

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBMKG534 - Design effective digital user experiences

What evidence can you provide to prove your understanding of each of the following citeria?

Set measurable indicators for user experience

  1. Identify factors that impact on user experience in accordance with organisational strategies
  2. Research and document user expectations in accordance with organisational policies and procedures
  3. Create and document key observable and measurable criteria for demonstrating effective user experiences, clarifying with relevant personnel where necessary
  4. Establish systems and processes to collect data on user experiences in accordance with organisational policies and procedures, and relevant legislation
Identify factors that impact on user experience in accordance with organisational strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and document user expectations in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and document key observable and measurable criteria for demonstrating effective user experiences, clarifying with relevant personnel where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish systems and processes to collect data on user experiences in accordance with organisational policies and procedures, and relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design user interaction

  1. Identify and document features and information critical to effective user interaction and list in order of priority
  2. Research new and emerging digital technologies and platforms that facilitate user interaction in a way that is relevant to the task
  3. Select most appropriate digital technology/platform in accordance with organisational policies and procedures and aligned to identified user needs
  4. Define interaction patterns and establish interface behaviour relevant to the product, brand or organisation for selected technology/platform
Identify and document features and information critical to effective user interaction and list in order of priority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research new and emerging digital technologies and platforms that facilitate user interaction in a way that is relevant to the task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select most appropriate digital technology/platform in accordance with organisational policies and procedures and aligned to identified user needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define interaction patterns and establish interface behaviour relevant to the product, brand or organisation for selected technology/platform

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design user interfaces

  1. Assess and evaluate existing user interfaces against design requirements
  2. Devise and develop site, application maps, and content inventory
  3. Storyboard user transactions, navigation, access and egress options
  4. Prepare and review wireframes and mock-ups of user journeys across the relevant technologies and platforms, assessing against organisational strategies and identified user priorities
Assess and evaluate existing user interfaces against design requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Devise and develop site, application maps, and content inventory

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Storyboard user transactions, navigation, access and egress options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and review wireframes and mock-ups of user journeys across the relevant technologies and platforms, assessing against organisational strategies and identified user priorities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test user interfaces

  1. Create an actual, prototype or virtualised test environment
  2. Model expected user behaviours against specified user stories
  3. Incorporate real-time user feedback, where available and appropriate
  4. Revise metrics, interaction and interface designs, in response to testing, in order to better meet identified user requirements
Create an actual, prototype or virtualised test environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model expected user behaviours against specified user stories

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate real-time user feedback, where available and appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Revise metrics, interaction and interface designs, in response to testing, in order to better meet identified user requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge